Help and support
Real people, seven days a week. Most questions are answered below.
Anything you have reported, and where it stands.
Funds are securely deposited into a vault before work commences. Money is only released when you inspect and approve each milestone. Specialists get peace of mind knowing the budget is locked, while clients never pay upfront for incomplete work.
Collabo Squads unite multi-disciplinary trades and tech professionals (e.g. Solar Engineers, Certified Plumbers, and IoT specialists) under one collaborative proposal. When the client approves milestones, Connecta splits payments directly into each specialist’s wallet according to their agreed formula.
Client funds are securely deposited into our licensed NDIC-insured banking vault. Payouts are only released to specialists after you inspect and approve the completed milestone.
Connecta provides photographic before/after audit trails and on-site evidence logging. If a dispute arises, an independent trade inspector conducts a virtual arbitration within 24 hours, ensuring fair resolution before funds move.
Once a milestone is approved by your client, your earnings immediately reflect in your Available Balance. Withdrawals via NIBSS instant transfer to any Nigerian commercial bank (Zenith, GTBank, Access, Kuda) arrive in 2 to 15 minutes.